PAWS AT PLAY
  • Home
  • Daycare
  • Boarding
    • Dog Boarding
    • Cat Boarding
  • Activities
  • Bathing
  • Veterinary
  • Reviews
  • Contact
    • Paws at Play - Wake Forest
    • Paws at Play - Brier Creek
  • Home
  • Daycare
  • Boarding
    • Dog Boarding
    • Cat Boarding
  • Activities
  • Bathing
  • Veterinary
  • Reviews
  • Contact
    • Paws at Play - Wake Forest
    • Paws at Play - Brier Creek

Our Policies for Cancellations & Holiday Deposits

All Clients: A $100 nonrefundable deposit is required in order to schedule a holiday reservation over Memorial Day weekend, July Fourth, Labor Day weekend, Thanksgiving, and Christmas.  A $50 nonrefundable deposit is required in order to schedule a holiday reservation over Easter or New Year's. This includes 5 days prior and 5 days after the calendar holiday. Due to high demand and limited availability, this deposit is nonrefundable and unable to be applied to the account as a credit. We do not issue refunds. Once the reservation is booked and the deposit is made, you are locked into the dates schedule and responsible for payment of ALL days reserved. You may extend your reservation with no penalty, as space permits.

New Client: A deposit equal to a one night stay is required in order to schedule your reservation. If your reservation is canceled less than 48 hours from your check-in date your deposit becomes non-refundable. Otherwise, your deposit will be applied to your account as a credit. We do not issue refunds. 
Established Client: We do not require a deposit, however, If your reservation is canceled less than 48 hours from your check-in date, a cancellation fee equal to one night's stay will be applied to your account and is due before any other reservations can be booked.  We do not issue refunds. 
Covid Statement: At this point, COVID is a foreseeable event and is not an acceptable reason to waive our cancellation policies.
Paws At Play Wake Forest
1423 Wait Ave, Ste. 340B
Wake Forest, NC 27587
(919) 556-8383
reception.pawsatplay@gmail.com
Paws At Play ​​​​​​Brier Creek
8604 Jersey Court
Raleigh, NC 27617
(919) 803-6370
rdupetresort@gmail.com