THE FOLLOWING APPLIES TO OVERNIGHT GUESTS.

** NOT adhering to the times and food policies will delay your check in and you may be charged an additional fee **

**Monday – Saturday Check Out is 11:00 AM. If your dog is not checked out by 11 AM you will be charged the daycare rate of $20 per day. There is no checkout time on Sunday.

Food

It is highly recommended that you bring your pets’ own food. All food must be sealed in zip lock bags as required by the Department of Agriculture. Please package the correct feeding amount for the boarding stay. Bags must be zip lock , do not send tied bags, sandwich bags, grocery bags or paper bags with rubber bands.

Medications

Do not package medications in the bags mixed with food. Medications must be labeled in separate baggies or the original PLASTIC bottle. Medications not packaged appropriately will incur a minimum charge of $10.00 additional for separating, packaging and labeling.

Luggage

We supply bedding, blankets, and towels and bowls (raised and regular). If you choose to bring an article of clothing or insist on leaving bedding we will not be responsible for any damage done by your guest or if it is washed and bleached. Please limit toys to 1 or 2. We have daycare toys and we do not allow guests to take personal toys into the play areas.

Payment structure

At the time of check out you will be expected to pay for all boarding charges and services rendered. There will be no refunds for early pickups. It is our policy to keep a current credit card on file and it is your responsibility to let us know when your credit card has expired.

Cancellation Policy:

Non-Holiday Reservations – Deposit is $34.00 You have 72 hours prior to the arrival date to cancel to avoid an additional penalty. If you cancel in less than 72 hours you will be charged $68.00 total. Your credit card will be charged the additional fee.

*** We do not accept cancellations left on voicemail

*** Holidays – Deposit is $100.00

If you cancel at any time there is no refund.

*** We do not accept cancellations left on voicemail***

Required forms

• Current guest profile

• Current Vaccination record - One of our staff members will be happy to call your pet’s Veterinarian to have records faxed to our office.

• Registration fee paid - $25.00 this is a one time non-refundable fee.

• We require all forms two days prior to any reservation to process all forms. * We recommend submitting forms at least 7 days in advance*

Vaccinations

The following vaccination and pharmaceutical requirements must be met in order to stay at the facility. One of our staff members will be happy to call your pet’s Veterinarian to have records faxed to our office

** We do not accept Internet purchased receipts for any drugs **

• Rabies - one or three year. State law.

• DHLPP or equivalent - once per year

• Titers – In lieu of DHPP only- Rabies and Bordetella vaccinations are required

• Bordetella - due within six months of a reservation

• Yearly dewormer (Drontal or Panacur) if not on Interceptor – a negative fecal is not accepted, as they can be incorrect if eggs are not shed at the time of the float.

• Negative Fecal - within 6 months of reservation – This is required because general dewormers do not treat coccidian or giardia, both of which are contagious animals as well as humans.

• Veterinary approved flea and tick control – Monthly. Frontline, Top Spot. Must be purchased from your Veterinarian.

Other requirements

• Spayed or Neutered - If over 12 months

• Social

• Basic Obedience - not required, but suggested.

•Properly packed luggage – Food packed in Zip Lock Bags